Refund Policy
Welcome to ThemesBot! We're committed to delivering top-notch digital products to enhance your online presence. To ensure clarity and transparency, here's our refund policy:
Digital Product Nature:
Since our products are digital, once you've downloaded or accessed them, we're unable to provide refunds. This policy safeguards our business integrity and acknowledges the effort our team puts into crafting and maintaining our themes.
Pre-Purchase Check:
We urge you to thoroughly review the product description, features, and specifications before making a purchase. This helps ensure compatibility and suitability for your needs.
Customer Support:
Although refunds aren't available for downloaded products, our support team is here to assist you with any issues or questions you might have. Whether it's installation help, customization guidance, or troubleshooting, we've got you covered.
Contact Us:
Get in touch with our support team via email at support[at]sechno[dot]com. Provide detailed information about your issue, including error messages or screenshots, for efficient assistance.
Special Cases:
In rare instances where a theme doesn't meet your expectations or you encounter unresolved technical difficulties, we may offer alternatives like a replacement theme or store credit. Decisions in such cases are made on a case-by-case basis.
Third-Party Purchases:
This policy applies solely to purchases made directly through our website. If you've bought a ThemesBot theme from a third-party marketplace or reseller, please refer to their refund policy.
Our Commitment:
We take pride in the quality of our themes and stand behind their craftsmanship and functionality. Our aim is to exceed your expectations and ensure a seamless experience.
Agreement:
By purchasing a theme from ThemesBot, you agree to adhere to our refund policy as outlined above. We appreciate your understanding and support as we strive for excellence.
Thank you for choosing ThemesBot for your digital theme needs. We're excited to serve you and help you build the website of your dreams.